The Role – Practice Manager at Angle House Highgate (N6 5JL)

We are seeking a dynamic and empathetic Practice Manager to lead our team into its next phase of growth. Having successfully established our foundations, we are now looking for a leader who understands that a thriving dental practice is built on the strength of its people. Only when our staff thrive can our patients receive the best care.

Why work with us?

• Practice bonus scheme

• Private medical cover (after 1 year of service)

• Great working environment

• Friendly and supportive team

• Training and development opportunities (paid membership with Agilio/iLearn and Angle House Education)

• Enhanced pension scheme (after 2 years of service)

• Social events

• Work-life balance

• Competitive salary

Main tasks and responsibilities:

• Lead, inspire, and develop our team by taking full responsibility for people management — from recruitment and training to performance, wellbeing, and creating a culture where everyone can thrive.

• Act as a coach to the nursing, administrative, and clinical support teams, identifying individual strengths and areas for growth.

• Build a supportive, high-trust environment where staff feel safe to innovate, learn from mistakes, and thrive.

• Implement structured 1:1s and personal development plans (PDPs) that align staff aspirations with the practice’s goals.

• Handle team dynamics with high emotional intelligence, ensuring a harmonious and collaborative "one-team" atmosphere.

• Champion excellence across the practice by working closely with the Practice Partner to ensure we not only meet, but exceed, all regulatory and safety standards (including CQC, NHS, and Health & Safety).

• Take ownership of the practice’s financial integrity by overseeing all banking processes, ensuring accuracy, transparency, and smooth management of NHS claims through practice systems.

• Be a driving force behind outstanding patient care, shaping a seamless and personalised journey that consistently delights and exceeds expectations.

• Play a key role in the day-to-day success of the practice, proactively supporting all aspects of operations to keep everything running efficiently and effectively.

Requirements:

• Genuine interest in dentistry/orthodontics and a desire to grow

• Passion for delivering excellent patient care and service

• Proactive, solutions-focused mindset

• Strong attention to detail

• Excellent communication and people skills

• Confident IT and systems skills

• Quick learner with a flexible, can-do approach