The Role - Dental Nurse at Angle House Chingford

We are looking for a Dental Receptionist, who wants to be a big part of the Angle House success story. Our Dental Nurses and Orthodontists rely on Dental Receptionists to assist with a range of administrative tasks while providing fantastic customer service to our patients.

In this Dental Receptionist role, you’ll be the first point of contact for our practice - greeting patients, managing appointments, answering calls, and ensuring everyone feels welcomed and supported.

Why work with us?

• Discounted orthodontic treatment
• Contribution to eye care
• Performance-based bonus scheme
• Private medical cover after your first year of service
• A welcoming, positive working environment
• Friendly, supportive team culture
• Ongoing training and professional development opportunities
• Enhanced pension scheme after two years of service
• Team social events
• A healthy work–life balance
• Competitive salary 

Main duties:

• Greet patients warmly, check them in, and assist with any questions
• Manage appointment scheduling, reminders, and patient flow
• Handle phone calls, emails, and general inquiries with professionalism
• Maintain accurate patient records and support the clinical team as needed
  

Requirements:

• Dental reception experience is desirable (Exact /DoIT software)
• A patient-centred mindset and a positive attitude
• Experience with daily cashing up/banking
• Great written and verbal communication skills
• Ability to efficiently multitask in a busy environment

About us:

Established in 1988, Angle House has several multi-disciplinary specialist dental practices across London. In each practice, a team of expert orthodontic professionals works together to provide excellent orthodontic care for our patients. We are passionate about what we do and want our patients to experience a courteous, caring, friendly and safe environment where patients' smiles and dental health are our priority.